Load Status Updates.
Fuel delivery reliability.
Rest Assured.
We Will Deliver.

 

You’ll never have to ask “Where is my load!?” again. Oh the importance of simple and clear communication. In an industry unfortunately known for poor communication, we’ve built a system from the ground-up to resolve the poor communication once-and-for-all.

Desert Fuels’ revolutionary order system will automatically keep you in loop whenever the status of your load changes (Load Status Updates). Get the communication you deserve. Only with Desert Fuels.

 

 

What’s The Status? It’s Simple.

 

 

1. Received

We got your order! We’ll arrange all the logistics for your specific load: finding the best fuel terminal, carrier, etc. No updates at this point as we work through the details.

Received2

 

 

 

 

 

2. Scheduled
(Also called “Order Confirmation“)

This load has been accepted by a carrier and they will make sure to deliver within your delivery window. You’ll receive an Order Confirmation email with all the details of your order.

 

Received-Email2

Scheduled-SMS

 

 

3. Working

A driver has just started working on your load. We’ll also give you an estimate of how long until delivery based on past loads.

 

GPS Tracking of

 

 

 

4. Delivered

Your load has been delivered. Give “one-click” feedback on the driver and show whether you are happy or unhappy with their delivery. You can also download your Bill of Lading and Delivery Manifest.

Delivered-Email

Delivered-SMS

 

Choose Your Communication Method

 

Email. Text Message. Both.
Either way you’re always in the loop.

Get Setup to Receive Load Status Updates.

Automatically enabled for new customers. If you are not yet setup, contact your customer account manager 888-750-FUEL to get set-up to receive your Load Status Updates.